Last Updated: August 4, 2026

1. Fulfillment Workflow & Lead Times

Order fulfillment at MerchFox Global Co., LTD consists of two phases: Production Time and Shipping Time.

  • Production Time (Print & Package): Standard fulfillment takes 1 to 3 business days. During peak holiday shopping seasons (Q4 / November–December), production times may extend to 3 to 5 business days.

  • Shipping Time (Carrier Transit): Transit duration depends on the destination and shipping service selected.

2. Estimated Shipping Times

  • United States (Domestic): 3–7 business days (Standard) / 2–4 business days (Express).

  • European Union & United Kingdom: 4–9 business days.

  • Canada & Australia: 5–10 business days.

  • Rest of the World: 8–20 business days (subject to local postal customs clearance).

3. Tracking & Order Sync

  • Once an order is printed and handed over to the carrier (USPS, FedEx, DHL, UPS, Royal Mail, etc.), a tracking number is generated automatically.

  • Tracking details are synced in real time to your connected stores (Shopify, Etsy, Amazon, TikTok Shop, eBay) via API within 24 hours of dispatch.

4. Customs, Duties & Import Taxes

International shipments may be subject to import taxes, duties, and customs fees imposed by the destination country. Merchants or end-buyers are responsible for paying any customs charges incurred upon arrival.